We have implemented fixes to address the connectivity issues and will continue to monitor the environment and make adjustments as required.
Posted Feb 09, 2026 - 16:36 AEDT
Identified
The issues have been identified and we are currently remediating. We apologise for any inconvenience this may have caused
You may notice a delay the first time you reconnect back into the environment while it loads your user session.
Posted Feb 09, 2026 - 14:31 AEDT
Investigating
We are aware that some customers are experiencing issues reconnecting to the VETtrak environment following an unexpected disconnection. Our team is currently investigating the cause and will provide a further update as soon as more information becomes available.
Posted Feb 09, 2026 - 13:25 AEDT
This incident affected: VETtrak (VETtrak Desktop Software).