Outage - 14/06/2024

Incident Report for VETtrak

Resolved

This incident has been resolved.
Posted Jun 14, 2024 - 15:40 AEST

Investigating

We are currently aware of an incident impacting access to the VETtrak hosting environment. This is being investigated and more information will be provided shortly. This is impacting some customers access to the hosting environment and the clearing of user licences at log off.
Posted Jun 14, 2024 - 15:18 AEST
This incident affected: VETtrak (VETtrak Desktop Software, Portals (Trainer, Student, VTDocs and Progress), API (web connector), SMS Delivery Service) and VETenrol, VETEmbark, SendGrid SMTP (used by VETEmbark).